If you are not satisfied for any reason, you can return the product ordered within 30 days of delivery. We'll also pay the return shipping costs per item if the return is a result of our error (you received an incorrect or defective item, etc.). Once the returned merchandise is received we will issue a refund directly to your credit card for the purchase price of the product (including tax, if any). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Any unopened item in original condition that is returned more than 30 days after delivery will be refunded at 80% of item's selling price.
Any item that is not in its original condition, is damaged, has obvious signs of use, or is missing parts for reasons not due to our error: will not be considered for a refund.
We do not issue cash refunds.
If you used a gift certificate to pay for all or part of an item you want to return, that part of your refund will be credited to your account for use on a future purchase. Please note that the original expiration date will still apply.
If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount of the promotional offer, as these discounts were deducted from the original purchase amount.
If after reading this information, you feel that the amount of your refund was incorrect, please e-mail us.